Refund/Warranty Policy
For retail customers, we accept returns of all unused and unopened
products for 30 days following receipt of your order. Returns are to be expected to include the original packing and in the same condition when sold
E-Liquid(s) cannot be returned and are FINAL SALE
Refunds and credits are
subject to a 15% restocking fee and actual shipping and handling charges if
customer received free shipping unless the return is a result of our error.
Any package that was returned to us due to other reasons that we are not at fault for ( Such as: wrong address, name, proof of legal age, unclaimed package) Will be subjected to a shipping fee of $15
Defective Products - Returns of any defective products are entitled to
replacement only during the manufacturer's warranty period and in accordance
with the manufacturer's warranty return policy.
*Note that some manufacturers
require that the customer seek replacement with the manufacturer directly*